Frequently Asked Questions

Here are some answers to questions we frequently get asked about our supplements and our approach. Please get in touch if you have further questions

Taking supplements

How much of the food supplement should I take?
Can I take more than one food supplement together? 
Can I take food supplements alongside medication? 
Can the food supplements be used in pregnancy and lactation? 
I’m having a blood test/surgery/clinical treatment, should I stop taking food supplements? 
What are the plant cellulose capsules made from?
I have trouble swallowing capsules, can I open them? 
How do I store the food supplements? 
Which food supplements are for children? 
Are your food supplements Kosher? 
Are your food supplements organic?
How do I know if the food supplement contains allergens such as gluten, dairy or nuts? 

Ensuring quality standards 

What quality standards are your nutrients?
What additives are used in the food supplements? 
Are your food supplements tested for purity? 
How do you decide what nutrients to include in a food supplement? 
What is slow manufacture?
How are the nutritional oils made? 

Subscription Service

Can I pause or cancel a subscription
How can I skip or reschedule an order?
Can I add products to my subscription?
What happens if the payment can't be processed?

Our approach to packaging 

Can I pause or cancel a subscription
How can I skip or reschedule an order?
Can I add products to my subscription?
What happens if the payment can't be processed?

Our guarantee to you

What is your refund policy? 

Our approach to packaging 

Why do you use glass bottles?
Why do some products have a plastic overseal and others have nothing?
Is your packaging recyclable?
What shipping materials are used?

If you have a query about any of our products, you can contact our team of qualified nutritionists during office hours 9am to 5.30pm, Monday to Friday, by calling our Product Query Line on 01327 368333 or email nutritionteam@viridian-nutrition.com.